To satisfy increasingly demanding customers, Luxury players must constantly question themselves, innovate, create, invest to preserve or develop their market shares. Thus, the economic issues related to Luxury require doing everything possible to win over and retain a particularly sought-after clientele. Everything is then studied to give the desire to discover a product, a creation, a service: from product design to the choice of musical atmospheres, from marketing to the decoration of customer spaces, from communication to merchandising, extremely substantial investments are then devoted to the development of the brand and its image.
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